Welcome to Black Fox Jewelry customer service

Thank you for your interest in placing an order. I accept pay pal, visa, mc, discover, American express via the pay pal shopping cart. I am able to accept orders and payments in the United States only and do not ship overseas.

I collect sales tax from Wyoming residents only, all other states are exempt from any sales tax.

Orders are usually shipped within 1-3 days of processing, Monday-Friday. All orders are securely packed in complimentary gift boxes, are shipped us postal service or ups and insured. The cost for shipping is $5.00. This fee covers the cost of shipping, insurance gift boxes and packaging. I will waive this fee for all orders over $500.00.

I want you to be completely satisfied with your purchase. If for any reason you are not and would like to return your purchase for a refund or exchange, please email me within 5 days of your purchase for a return authorization number. This way I will know you are returning an item and will be ready to assist you.

A full refund credited back to your original method of payment minus shipping, or an exchange plus shipping, whichever you prefer, will be issued to you usually within 1-3 days from the day I receive your returned jewelry item. I ask the jewelry item be returned in its original condition and packaging.